If your child is screaming at you in anger, listen! Calmly ask questions and let the anger be expressed. The more questions you ask and the more intently you listen, the more likely his volume will decrease. Concentrate on the reason your child is angry, not on the way he is expressing it. Seek to understand what he thinks is unfair or wrong. You may not agree with his perception, but the purpose is to hear him out. If he thinks he was wronged, the anger will not go away until he feels that you have heard and understood his complaint. You are the parent, and you have the final word on what will be done, but your child needs to know that you think his feelings and ideas are important. Don’t let the child’s method of delivering his message keep you from getting the message.
Anger: Handling a Powerful Emotion in a Healthy Way by Gary D. Chapaman, 2007.
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