handling "bad" anger

1. Share information. Tell the other person about your concern and ask to talk about it. Be sure to focus on the situation that sparked your emotion, rather than on the person.

2. Gather information. What are the facts?

3. Negotiate understanding. Express your struggles; then listen to the other person’s response. Be honest.

4. Request change. As long as you neither demand nor manipulate for a change, this can have a positive outcome.



Anger: Handling a Powerful Emotion in a Healthy Way by Gary D. Chapman, 2007.